Communication connected to operations
Trigger suitable customer updates from order, lead or support events instead of managing every message manually.
Service
WhatsApp Business Integration
Connect approved WhatsApp Business communication workflows with e-commerce, CRM and operational systems.
PakistanUAESaudi ArabiaWorldwide
Online-first technology partner serving these markets remotely — not physical office locations.
Connect WhatsApp communication to the business workflow without confusing it with a custom chat product.
TajirNova can integrate approved WhatsApp Business messaging workflows with websites, e-commerce platforms, CRM, ERP and operational software. Availability and message types depend on the selected WhatsApp Business platform, provider, account eligibility and current API policies. TajirNova does not claim official Meta or WhatsApp partner status.
Capabilities
What this service can include.
Scope is tailored to the business and project phase. Not every project needs every capability.
WhatsApp Business communication workflows
Order and delivery updates
Lead notifications
Customer support routing
CRM integration
ERP integration
E-commerce notifications
Approved automated status messages
Template-message workflow support
Agent handoff
Webhook and API integration
Customer record synchronization
Approach
Designed for practical use and future growth.
Approved workflow design
Plan templates, opt-in, routing and automation around the capabilities available through the selected provider and account.
One customer context
Keep WhatsApp activity connected to the CRM, ERP, store or support workflow that owns the customer record.
Human support remains available
Combine automation with clear agent handoff for conversations that need a person.
Related Services
Build the surrounding system when the project needs more than one discipline.
How We Work
From business requirement to production.
A clear delivery path keeps technical decisions connected to the problem the product is supposed to solve.
01
Discover
Understand the business, users, workflows and requirements.
02
Plan
Define scope, architecture, priorities, features and delivery roadmap.
03
Design
Create the interface, user flows and interaction system.
04
Develop
Build the product and connect required services or integrations.
05
Test
Review functionality, responsiveness, performance and edge cases.
06
Launch
Prepare and deploy the production environment.
07
Support & Scale
Maintain, improve and expand the solution as requirements evolve.
Start Your Project
Discuss your whatsapp business integration project.
Share your current workflow, business goal, existing tools and the result you want to create. We will help shape a practical scope.
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